FAQ
Common questions
Straight answers on setup, your workers, data, pricing and what Datesly does and does not check.
How long does it take to set up?
About 10 minutes for most small teams with a spreadsheet. Upload the one you already keep (CSV or Excel), or start from your industry's template and add people as you go. Datesly shows a preview and explains any row it cannot read before anything is saved.
My workers are not great with technology. Will they cope?
They do not need an app or a password. You send a link by email, or copy it into a text or WhatsApp from your own phone. They tap it, take a photo of the card, check the details and press send. Signing in at a site is a QR scan on their phone.
Is my team's data safe, and where is it stored?
Records and files are stored in Sydney, Australia (Supabase, AWS ap-southeast-2). Upload links are private, work only for that worker, and close after 14 days. Client packs show status and dates only, expire on the date you choose, and you can withdraw them any time.
Can I cancel anytime? Is there a contract?
Monthly plans with no lock-in. Cancel from the billing portal in Settings. You keep read access to what you have entered; adding people or documents is locked until you choose a plan again.
We already use a spreadsheet. Why switch?
A spreadsheet does not email anyone, cannot check a register, and cannot stop someone at the gate. Datesly imports your sheet, then reminds you and your workers, collects renewals from their phones, and gives clients a live pack instead of a copied file.
Which plan do I need?
Starter (A$29, up to 15 people) covers tracking, reminders to you, phone upload links, register checks, subbie packs and client packs. Growth (A$49, up to 50) adds Datesly chasing workers for you, sites, QR sign-in and insurance minimums. Scale (A$99, up to 250) adds multi-site reports. Prices are per month in Australian dollars; any GST is shown at checkout.
How do reminders work?
Every paid plan emails the account owner at 30, 14 and 7 days before expiry, and again on the day, plus a Monday summary. Growth and Scale also email the worker or subcontractor with a link to upload the renewal, and tell you if they have not uploaded by 7 days or on expiry.
What does verification cover, and what doesn't it?
Victorian building practitioner numbers are checked against the BPC register published on DataVic, and Queensland QBCC licence numbers against QBCC data on Queensland open data. NSW White Cards can be checked automatically on Scale when the official NSW API is connected. For everything else, guided verification opens the official state checker so you can record what you saw. Datesly does not scrape government registers or decide which tickets someone must hold.
Can I show a head contractor my crew is compliant?
Yes. Create a client compliance pack for a site or the people going, and send the link or PDF. It shows each person's status, expiry dates and any register checks, updates live, and stops working on the date you choose. Licence numbers are hidden unless you turn them on.
Is there a free trial?
There is no free trial, but you can try the full live demo without signing up, and use the free White Card, QBCC, Victorian builder and ABN checkers. Plans are monthly, so you can cancel after the first month.
Get started with Datesly
From A$29 a month. Monthly, no lock-in.